Cancellation Policy

By making a booking you agree to the T&Cs (non-negotiable). BODY THERAPIES - body system circulation is increased during therapies so it is important you have a light snack a couple of hours before your treatment (not a heavy meal) and that you are hydrated. I provide chilled water, herbal tea and a sweet treat for afterwards. Feel free to use the toilet if needed. APPOINTMENTS 2 HOURS OR LONGER - Please pay a non-refundable deposit of $40 at the time of booking to secure your space (unless you are using a voucher). It can be transferable to another date if you have to reschedule your appointment (provided you have provided 48 hours notice). BANKING INFO Account: Angelica Number: 02-0360-0117050-000 Reference: Name of your treatment (or put product if purchasing products). CANCELLATIONS - Please provide at least 48 hours notice to avoid cancellation fee (the full amount of your treatment). RESCHEDULING - Please provide at least 48 hours notice, any deposit paid can be carried over to your rescheduled date. VOUCHERS – must be used before expiry date - no exceptions. If you cancel your appointment the voucher will become void. If you have to reschedule please provide 48 hours notice otherwise the voucher will be void. Vouchers are non-refundable and cannot be exchanged for cash. ILLNESS - If you are feeling unwell, have any cold/flu symptoms or other infection (inc COVID) you will need to reschedule your appointment. If you are a close contact please get a RAT test done, if it is negative you do not need to rearrange your appointment. SURGERY – You need to wait between 6 months up to 2 years following surgery before you can have body massage/treatments, depending on the seriousness of your procedure. This needs to be confirmed by your GP or treating practitioner. NON-SUITABILITY - If you attend for your appointment and it is apparent that it is unsuitable to have the treatment, for any reason, then the full amount will be payable. The room is booked for you and I am unable to offer it to someone else at such short notice. NON-ATTENDANCE - You will be responsible for the full amount. PARKING - You are most welcome to park on the drive if there is room. However, the entrance is quite narrow and is at your own risk. Alternatively, park on the driveway between the grass verges, or on the grass (at your own risk as per council regulation) or parking spaces just across the road in Meura Street.

Contact Details

• Tamihana Street

  Angelica Holistic Therapies 15 Tamihana Street, Matamata, New Zealand

  + 07 888 6118

  angelicatherapies@xtra.co.nz